Thai Medi Xpress
Bumrungrad International Hospital - Dhaka Office
Thai Medi Xpress is the official Bumrungrad International Hospital referral office in Dhaka, Bangladesh. We are located at Gulshan 1 and serve patients from across Dhaka Division and beyond, helping them access world-class specialist care at Bumrungrad International Hospital in Bangkok, Thailand. Every service we provide is completely free of charge.
About Bumrungrad International Hospital
Bumrungrad International Hospital sits at 33 Sukhumvit 3 (Soi Nana Nua), Wattana, Bangkok 10110, Thailand. It is consistently ranked No. 1 hospital in Thailand by Newsweek’s World’s Best Hospitals list for six consecutive years (2021 to 2026), and named one of the top 10 global medical tourism destinations by the Wall Street Journal.
Key facts Dhaka patients should know:
- JCI accreditation: First hospital in Thailand to receive JCI accreditation, re-accredited five times since 2002
- Scale: 580 beds, 47 specialty centers, 1,300+ physicians
- International patient volume: 520,000+ international patients annually from 190 countries
- Bangladeshi patient growth: 25% increase in Bangladeshi admissions in Q1 2026
- Bengali language support: Bengali-speaking patient coordinators available on site
- One Price Policy: Same treatment cost for Bangladeshi and Thai patients, no foreigner surcharge
- Bumrungrad Bangladesh official listing: ThaiMediXpress is listed on Bumrungrad’s official international referral office directory under the Bangladesh section.
For detailed information on costs, See Our Bumrungrad cost guide for Bangladeshi patients.
Where is the Bumrungrad Hospital Dhaka Office?
The Thai Medi Xpress Bumrungrad Dhaka office is located at Surecell Medical BD Ltd, Plot 2, Road 21, Gulshan 1, Dhaka 1212. This is the only Bumrungrad-listed official referral address in Gulshan, confirmed directly on Bumrungrad International Hospital’s official international referral office directory.
Gulshan 1 is centrally placed within Dhaka’s medical and commercial corridor, making our office accessible from Gulshan, Banani, Mohakhali, Niketan, Baridhara, and surrounding residential and commercial areas. Patients from Mirpur, Uttara, Dhanmondi, and other parts of Dhaka visit us regularly for in-person consultations and report submission.
Office Address: Surecell Medical BD Ltd, Plot 2, Road 21, Gulshan 1, Dhaka 1212
Phone: 01844047060
WhatsApp: 01844047060
Office Hours: Sunday to Thursday, 9:00 AM to 6:00 PM (emergency coordination available 24/7 by WhatsApp)
For Patients in Chittagong, Cox’s Bazar, Comilla and the southeastern region, Our dedicated Chittagong office handles all coordination. Visit Our Bumrungrad Hospital Chittagong Office Page for full details.
What the Bumrungrad Dhaka Office Does for You
The Bumrungrad Hospital Dhaka office at Gulshan 1 is not an appointment booking desk. It’s a full medical coordination service that manages every step of a Bangladeshi patient’s journey to Bumrungrad Bangkok, from the first phone call to post-treatment follow-up. Here’s what our Dhaka office coordinates on your behalf, at no charge.
Doctor Appointment Booking
We review your medical reports, identify the most appropriate Bumrungrad specialist for your specific condition, and book your appointment directly through our official Bumrungrad partner channel. You receive a formal appointment confirmation letter that meets all Thai Embassy visa requirements, including the doctor's name, department, appointment date, treatment duration estimate, and accompanying person names. This is different from booking on the Bumrungrad website yourself. We match you to the right specialist based on your actual clinical situation, not a dropdown menu selection.
Medical Report Review and Submission
Send us your reports by WhatsApp (01844047060) or visit our Gulshan 1 office in person. We organize your file, identify any gaps, and submit everything to the relevant Bumrungrad department. The specialist reviews your case and prepares a preliminary assessment before you travel. You can send blood tests, CT or MRI images, echocardiograms, biopsy reports, pathology results, and any specialist letters from your current doctors. For guidance on what to send and how to prepare it, see our medical reports submission guide.
Treatment Cost Estimate
Before you book flights or apply for a visa, you'll know what Bumrungrad's treatment is likely to cost. We request a written cost estimate from the relevant department after the specialist reviews your reports. You make a financially informed decision before spending a single taka on travel.
Second Opinion Coordination
If you've been diagnosed in Bangladesh and want an expert review from Bumrungrad's specialists before committing to local treatment, we arrange a formal second opinion. Send your current diagnosis, the treatment recommendation from your Bangladesh doctor, and all supporting investigations. The Bumrungrad specialist reviews everything and provides an independent clinical assessment. This process is especially valuable for cancer diagnoses, cardiac surgery recommendations, neurosurgical cases, and any diagnosis where the proposed treatment is major and irreversible.
Thailand Medical Visa Support
We guide you through the full Thailand visa application process. The appointment confirmation letter we request from Bumrungrad is specifically formatted to meet Royal Thai Embassy requirements in Dhaka. We advise on the full document set, the VFS Global submission process, and the processing timeline. For emergency cases, we use a fast-track visa channel through Bumrungrad Bangkok that compresses emergency processing from 5 to 7 working days to 4 to 8 hours. This channel is available specifically because we are the official Bumrungrad Bangladesh referral partner.
Emergency Air Ambulance Coordination
For critically ill patients in Dhaka who cannot travel by commercial flight, our Dhaka office coordinates 24/7 emergency air ambulance transfers to Bumrungrad International Hospital Bangkok. This includes ground ICU ambulance from the patient's Dhaka hospital to Hazrat Shahjalal International Airport, ICU-configured international air transfer, Bumrungrad pre-arrival briefing, and Bangkok airport handover. Call 01844047060 immediately if you need emergency air ambulance. Don't wait. The earlier you call, the faster the transfer can be arranged.
Who Thai Medi Xpress Serves from Dhaka
Our Gulshan 1 office serves patients from across Dhaka and the surrounding divisions. The most common clinical situations we coordinate from Dhaka are:
Cardiac Cases: Coronary artery disease, bypass surgery, valve replacement, TAVI, arrhythmia, heart failure. Bumrungrad’s Heart Center reports zero in-hospital mortality in 430 bypass surgeries annually. See Cardiology specialists.
Neurology and Stroke: Stroke assessment and rehabilitation, brain tumor, spine surgery, Parkinson’s, epilepsy. Bumrungrad’s JCI-certified Stroke Clinic. See Neurology and Neurosurgery.
Cancer: All solid tumors and blood cancers at Bumrungrad’s Horizon Regional Cancer Center, including second opinions, chemotherapy, targeted therapy, immunotherapy, and surgery. See Hematology and Oncology.
Orthopaedics: Knee replacement, hip replacement, spine surgery. Bumrungrad holds JCI Clinical Care Program Certification specifically for knee replacement. See Orthopaedics.
Respiratory: COPD, lung disease, respiratory failure, lung cancer assessment. See Lungs department.
Gastroenterology: Liver disease, GI conditions, hepatobiliary surgery. See Gastroenterology and Hepatology.
Fertility and IVF: IVF, ICSI, PGT-A, thalassemia screening via PGT-M. See Fertility Center.
Health check-up: Full-body screening and preventive check-up packages at Bumrungrad’s Health Screening Center. See Health Screening.
You can browse all 47 Bumrungrad specialty centers at our speciality center directory and all specialist doctors at our Bumrungrad doctors page.
Why Our Dhaka Office Is the Right Starting Point
There are several Bumrungrad-affiliated referral offices across Dhaka. The question patients ask us is: why Thai Medi Xpress specifically?
We’ve been in Gulshan 1 since 2018. Seven years of operation from the same address means established working relationships with Dhaka’s hospitals, diagnostic centers, and airport authorities. Our team knows how Dhaka’s medical system works from the inside.
We are Surecell Medical BD Ltd’s sister concern. This institutional relationship gives Thai Medi Xpress a level of organizational accountability that standalone medical travel agencies don’t have. Surecell Medical BD Ltd operates under Bangladesh’s healthcare licensing framework with a formal compliance structure.
Our Bumrungrad channel is direct and daily. We communicate with Bumrungrad Bangkok’s international patient office every working day. When we submit your reports or request an emergency acceptance letter, we aren’t waiting in a general inquiry queue. That direct relationship is what makes fast appointments, emergency visa processing, and pre-admission briefing possible.
We serve the full patient journey, not just the booking. Our coordination doesn’t end when you board the flight. We stay in contact during your Bangkok admission, help family members who remain in Dhaka stay informed, and coordinate follow-up telemedicine consultations after you return home.
Our service costs you nothing. Bumrungrad’s One Price Policy means your treatment fee at the hospital is the same whether you use our office or book independently. We add coordination value at zero additional cost.
Patients from Dhaka's Key Neighbourhoods
Our Gulshan 1 office is within a short commute of most of Dhaka’s residential and commercial areas. Patients visit us in person or contact us by phone and WhatsApp from:
- Gulshan: Walking distance or a 5-minute ride. Our primary catchment area.
- Banani and Niketan: 10 to 15 minutes by road, easily accessible via Gulshan Avenue.
- Baridhara and Diplomatic Zone: 10 to 20 minutes depending on traffic.
- Mohakhali and Tejgaon: 15 to 25 minutes, accessible via Gulshan 2 link road.
- Uttara: 20 to 35 minutes via the Airport Road or Dhaka Bypass.
- Mirpur: 30 to 45 minutes via Mirpur Road and Gulshan Avenue.
- Dhanmondi: 30 to 50 minutes depending on traffic via Satmasjid Road or Panthapath.
Patients who cannot visit in person because of their health condition, or who are currently admitted at a hospital elsewhere in Dhaka, can reach us entirely by phone and WhatsApp. We come to the patient when coordination requires it, including hospital visits for urgent pre-transfer coordination.
For patients from Gazipur, Narayanganj, Manikganj, Narsingdi, and other districts around Dhaka, we coordinate your care remotely through our Dhaka office. You don’t need to be in Dhaka city to use our services.
How to Book Your Appointment with Bumrungrad International Hospital from Chittagong?
Booking an appointment with Bumrungrad from Chittagong is simple and precise. To do that, just fill out an online form with your medical details and preferred doctor. Then, our team will confirm your appointment. We also assist with visa, travel, and all other arrangements.
Patient Success Stories from Chittagong
Thai Medi Xpress always strives to make your experience top-notch and please you. Here are some of the heartwarming stories from our clients in Chittagong who shared with us:
Inside Bumrungrad International
Hospital Tour
The hospital features a 24-hour Emergency Room; 19 operating theatres; four types of intensive care units (adult, pediatric, cardiac and a Level III neo-natal ICU); and a rehabilitation center. Surgical facilities include two cardiac catheterization labs, 19 operating theaters (two specifically set up for cardiac surgery), a surgical navigation system; plus endoscopy, arthroscopy, lithotripsy and interventional radiology capabilities.
Gallery
FAQs About Bumrungrad International Hospital Services in Dhaka
Where is the Bumrungrad Hospital Dhaka office located?
Thai Medi Xpress, the official Bumrungrad Hospital Dhaka office, is located at Surecell Medical BD Ltd, Plot 2, Road 21, Gulshan 1, Dhaka 1212. Our contact number is 01844047060. We serve patients from across Dhaka and all surrounding districts.
How do I contact the Bumrungrad Dhaka office?
Call or WhatsApp 01844047060 at any time. For emergency coordination including air ambulance, the number is available 24 hours. For standard appointment and coordination inquiries, our team is available Sunday to Thursday from 9:00 AM to 6:00 PM.
Is there a Bumrungrad office in Gulshan Dhaka?
Yes. Thai Medi Xpress operates the official Bumrungrad referral office in Gulshan 1, Dhaka. Our address is Surecell Medical BD Ltd, Plot 2, Road 21, Gulshan 1, Dhaka 1212. This is the address listed on Bumrungrad International Hospital’s official international referral office directory.
What does the Bumrungrad Dhaka office do for patients?
The Thai Medi Xpress Dhaka office coordinates the full Bumrungrad patient journey: doctor appointment booking, medical report review and submission to Bumrungrad specialists, treatment cost estimates, second opinion arrangements, Thailand medical visa support, and emergency air ambulance coordination. All services are free of charge.
How long does it take to get a Bumrungrad appointment from the Dhaka office?
In most cases, appointment confirmation comes within 24 to 48 hours after we submit your medical reports to the relevant Bumrungrad department. For urgent cases, we flag the urgency through our direct Bumrungrad channel and can often get confirmation faster.
Does the Bumrungrad Dhaka office charge any service fee?
No. All coordination services through the Thai Medi Xpress Dhaka office are completely free. Bumrungrad’s One Price Policy means your treatment cost is the same whether you use our office or book directly. There is no markup or agency fee.
Can I visit the Gulshan 1 office in person?
Yes. You’re welcome to visit us at Surecell Medical BD Ltd, Plot 2, Road 21, Gulshan 1, Dhaka during office hours (Sunday to Thursday, 9:00 AM to 6:00 PM). Bring your medical reports and any doctor letters. Our team reviews everything in the office and explains next steps directly.
How is Thai Medi Xpress different from other Bumrungrad referral offices in Dhaka?
Thai Medi Xpress has operated from the same Gulshan 1 address since 2018 as a sister concern of Surecell Medical BD Ltd, a licensed healthcare company. Our direct daily working relationship with Bumrungrad Bangkok gives us faster appointment confirmation, emergency visa processing, and pre-admission briefing that general referral agencies can’t match. For emergency air ambulance coordination specifically, our established Bumrungrad channel is the most clinically significant differentiator. Read our full comparison at our referral agent comparison guide.
Can patients from outside Dhaka use the Dhaka office?
Yes. Patients from Gazipur, Narayanganj, Manikganj, Mymensingh, Sylhet, Rajshahi, and all other divisions use our Dhaka office for coordination. You don’t need to visit in person. Phone and WhatsApp coordination handles the full process for patients anywhere in Bangladesh.
What is the contact number for the Bumrungrad Hospital Dhaka office?
The Thai Medi Xpress Bumrungrad Dhaka office contact number is 01844047060. This number works for calls and WhatsApp. For Chittagong, the office number is 01844 047063.