Thai Medi Xpress Privacy Policy

Information We Collect

We collect several types of information when you use our Website and Services:

• Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, postal address, date of birth, passport information, and medical history (if you choose to provide it).
• Non-Personal Information: This includes information that cannot be used to identify you directly, such as your browsing history, IP address, device type, operating system, and geographic location. We may also collect information about your interactions with our Website and Services, such as the pages you visit and the links you click.

How We Collect Information

We collect information from you in a variety of ways, including:

• When you fill out a form on our Website: This may include forms for requesting a quote, scheduling a consultation, or contacting us.
• When you browse our Website: We use cookies and other tracking technologies to collect information about your browsing activity.
• When you interact with our Services: We may collect information about your interactions with our Services, such as the doctors you schedule appointments with and the travel arrangements you book.

How We Use Your Information

We use your personal information to:

• Provide and improve our Website and Services
• Respond to your inquiries and requests
• Send you important information about our Services, such as appointment confirmations and reminders
• Process your payments
• Send you marketing communications (with your consent)
• Comply with legal and regulatory requirements

How We Share Your Information

We may share your personal information with third-party service providers who help us operate our Website and Services. These service providers are contractually obligated to keep your information confidential and secure. We may also share your personal information with other third parties, such as:

• Bumrungrad International Hospital, to facilitate your medical care.
• Government authorities, if required by law.

Your Choices

You have several choices regarding your personal information:

• You can choose not to provide certain information, but this may limit your ability to use our Website and Services.
• You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
• You can access and update your personal information by contacting us.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or until you request that we delete it.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

Children’s Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately and we will delete it from our records.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites before you provide them with your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

By using our Website and Services, you agree to this Privacy Policy.